🔐 Privacy Policy — LakshmiSweets.Online
Effective Date: October 2025
Last Updated: October 2025
At lakshmisweets.online, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website.
1. Information We Collect
We collect only the details necessary to process your orders and enhance your experience, including:
Name, phone number, WhatsApp number, billing and shipping address
Email address and communication preferences
Order history and feedback
Device and browsing information collected via cookies and analytics tools
We do not store or collect any payment card or banking data directly on our servers.
Payments are processed securely through trusted third-party gateways or by Cash on Delivery / Direct Bank Transfer, as selected by you.
2. How We Use Your Information
Your information may be used to:
Process, pack, and deliver your orders
Send order confirmations and delivery updates
Contact you for order-related support
Provide promotional offers, festive discounts, and WhatsApp/email updates
Improve our website, product range, and customer experience
Analyse site traffic using tools such as Google Analytics and Facebook Pixel
You may opt out of marketing communications at any time by contacting us at [email protected].
3. Cookies & Tracking Technologies
Our website uses cookies, Google Analytics, and Facebook Pixel to understand user preferences and show relevant promotions.
These technologies do not collect personal financial data; they only help us improve website performance and targeted offers.
You can disable cookies anytime in your browser settings.
4. Information Sharing
We do not sell, trade, or rent customer information.
Your details may be shared only with:
Delivery staff, for successful order handover
IT or marketing service providers who assist us in operating lakshmisweets.online
All such partners are required to maintain confidentiality and data protection.
5. Data Retention
We retain personal data only as long as necessary for order fulfilment, accounting, and customer service purposes, or as required by Indian law.
6. Security
LakshmiSweets.Online uses secure servers, password-protected systems, and access-controlled data handling to protect your personal information.
7. Your Rights
You may request access, correction, or deletion of your personal data by emailing [email protected].
We may require identity verification to process such requests.
8. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on lakshmisweets.online with the revised date.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
📧 [email protected]
🌐 https://lakshmisweets.online